Privacy Policy
Effective Date: August 1, 2025
Last Updated: August 21, 2025
This Privacy Policy (“Policy”) is issued by Secoyascent LLC DBA vCSO.ai (“vCSO.ai,” “we,” “our,” or “us”), a California limited liability company, and governs the collection, use, disclosure, and safeguarding of personal information in connection with our website (vcso.ai) and related services.
By accessing or using our Site, you acknowledge and agree to the terms of this Policy.
1. Definitions
For purposes of this Policy:
- “Personal Information” means information that identifies, relates to, or could reasonably be linked with an individual, such as name, email address, billing information, or phone number.
- “Device Information” means technical information automatically collected when you access our Site, including IP address, browser type, time zone, cookies, and browsing activity.
2. Information Collected
We may collect the following categories of information:
- Personal & Contact Information: Name, email, phone number, and any details submitted via our forms or communications.
- Business Information: Company name, role, and professional interests.
- Device & Technical Information: IP address, browser type, device data, and browsing activity (through cookies or similar technologies).
- Other Information: Any information you voluntarily provide to us.
3. Use of Information
We may use information for the following purposes:
- Responding to inquiries and providing services.
- Delivering, maintaining, and improving our offerings.
- Communicating updates, opportunities, or resources.
- Analyzing site usage and performance.
- Detecting fraud or security threats.
- Complying with legal and regulatory obligations.
4. Legal Basis for Processing (Where Applicable)
Processing of personal data shall be pursuant to one or more of the following legal bases:
- Consent provided by the individual.
- Performance of a contract.
- Legitimate business interests.
- Compliance with legal obligations.
5. Cookies & Tracking Technologies
We use cookies and similar technologies for functionality, analytics, and performance.
Categories of cookies we may use:
- Essential Cookies: Required for site functionality.
- Performance Cookies: Measure usage and help us improve the Site.
- Advertising Cookies: Deliver relevant ads and track effectiveness.
- Social Media Cookies: Enable sharing through social platforms.
Do Not Track (DNT): Our Site does not currently respond to browser “Do Not Track” signals.
You may configure browser settings to restrict or block cookies, and where legally required, non-essential cookies will be subject to your prior consent.
6. Behavioral Advertising & Analytics
We may use analytics providers (e.g., Google Analytics) and advertising partners (e.g., LinkedIn, Meta) to understand usage and deliver relevant ads.
Users can opt out of targeted advertising via:
- Network Advertising Initiative Opt-Out
- Google Ad Settings
- Facebook Settings
7. Disclosure of Information
We do not sell or rent personal information. We may disclose information:
- To service providers engaged in supporting our operations.
- As required by law, subpoena, or government authority.
- With consent, or as necessary to perform services.
8. Data Security
We employ commercially reasonable technical and organizational safeguards to protect information from unauthorized access, disclosure, or misuse, consistent with the confidentiality obligations set forth in agreements we enter into.
9. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined herein, or until you request deletion, unless a longer retention period is required by law.
10. Automated Decision-Making (GDPR)
We do not engage in fully automated decision-making that has legal or significant effects on individuals. Limited automated processes may be used for fraud detection and website security.
11. Rights of Individuals
Depending on applicable law, you may have the right to:
- Access and obtain a copy of your personal data.
- Correct or update your information.
- Request deletion of your personal data.
- Withdraw consent or object to processing.
- Request portability of personal data.
Requests may be submitted as set forth in Section 14.
12. California Privacy Rights (CCPA/CPRA)
For California residents, the following applies:
- Categories of personal data collected are described in Section 2.
- We do not sell or share personal data within the meaning of the CCPA/CPRA.
- You have the right to request disclosure, correction, or deletion of your data, and to exercise such rights free from discrimination.
13. International Data Transfers
Where information is transferred outside the United States, we implement safeguards such as Standard Contractual Clauses or equivalent mechanisms to protect such data.
14. Children’s Privacy
Our services are not directed to persons under the age of 16. We do not knowingly collect personal information from children.
15. Amendments
We reserve the right to amend this Policy from time to time. Amendments shall be effective upon posting to this Site, with the updated effective date noted above.
16. Governing Law & Venue
This Policy shall be governed by, and construed in accordance with, the laws of the State of California, without regard to conflict of law principles. Any disputes arising hereunder shall be subject to the exclusive jurisdiction of the state and federal courts located in Santa Clara County, California.
17. Contact Information
For questions, concerns, or to exercise your rights under this Policy, please contact us at:
📧 n@vcso.ai or accounting@vcso.ai
📍Secoyascent LLC DBA vCSO.ai
PO Box 1878, Los Gatos, CA 95031